OneWebWallet
Privacy Notice

This Privacy Notice explains how OneWebWallet ("OneWebWallet," "we," "our," or "us") collects, uses, and shares information about you when you use our website at trustwallet.com, our mobile applications, and any related products or services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Notice.

OneWebWallet is designed to be a self-custody, privacy-respecting wallet. We do not require you to create an account, and we do not collect personal information unless you voluntarily provide it to us.

1. Information We Collect

Because OneWebWallet is a non-custodial wallet, we do not collect or store your private keys, secret recovery phrase, or wallet balances. We collect limited information in the following situations:

Information you provide directly

• Contact information (such as your email address) when you reach out to our support team, subscribe to our newsletter, or submit a form on our website.
• Feedback, survey responses, or other content you voluntarily provide to us.
• Information you share when you participate in our community programs, promotions, or events.

Information collected automatically

• Device information (such as device type, operating system, and mobile identifiers).
• Log data (such as IP address, browser type, and pages viewed) when you use our website or Services.
• Crash reports and usage analytics that help us improve the Services.

Information from third parties

• If you interact with third-party services integrated into OneWebWallet (such as fiat on-ramps, swap providers, or staking services), those providers may share limited information with us to facilitate the transaction.
• If you install the OneWebWallet browser extension from the Chrome Web Store or Firefox Add-ons, the platform may share basic telemetry data with us.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Services.
• Respond to your inquiries and provide customer support.
• Send you technical notices, security alerts, and administrative messages.
• Communicate with you about products, services, and events that may be of interest to you (only if you have opted in).
• Monitor and analyze trends, usage, and activities in connection with the Services.
• Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity.
• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• With service providers and partners who assist us in operating the Services, subject to strict confidentiality obligations.
• With third-party providers you choose to interact with through OneWebWallet (such as fiat on-ramp providers, swap providers, or staking validators), only to the extent necessary to complete your requested transaction.
• To comply with applicable laws, regulations, legal processes, or governmental requests.
• To protect the rights, property, or safety of OneWebWallet, our users, or the public.
• In connection with any merger, acquisition, financing, or sale of assets, in which case we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Services.

For a detailed breakdown of the cookies we use and how to manage your preferences, please review our Cookie Notice.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain processing of your information.
• The right to data portability.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@trustwallet.com. We will respond to your request within the timeframe required by applicable law.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Security

We take the security of your information seriously. We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and continuous monitoring of our systems.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. International Data Transfers

OneWebWallet operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information across borders, we take steps to ensure that it receives an adequate level of protection, including through standard contractual clauses or other approved transfer mechanisms.

9. Children's Privacy

The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated notice on our website and, where appropriate, through other communication channels. Your continued use of the Services after any update constitutes your acceptance of the revised notice.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us at:

privacy@trustwallet.com